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Terms & Conditions

Welcome to the official website of OGENIUS DIGITAL MEDIA LABS PRIVATE LIMITED ("Company", "we", "us", or "our"). By accessing or using our website (the "Site"), you agree to be bound by the following Terms and Conditions ("Terms"). Please read them carefully before using our services.

If you do not agree with any part of these Terms, you must discontinue use of the Site and our services immediately.


1. Overview of Services

OGENIUS DIGITAL MEDIA LABS PRIVATE LIMITED is a service-based company that provides:

  • Digital Marketing Services (including SEO, PPC, content marketing, social media campaigns)
  • Paid Promotions (including influencer marketing, paid ad management, and media buying)
  • Technical Operations Support for marketing agencies, startups, and businesses

We operate as a B2B (Business-to-Business) & B2C (Business-to-Customer) solutions provider and do not offer direct consumer services unless specifically agreed upon.


2. Acceptance of Terms

By accessing our Site or engaging with our services, you confirm that:

  • You are at least 18 years of age or have the legal capacity to enter into a binding contract.
  • You are authorized to act on behalf of a company or organization, if applicable.
  • You will use the Site and our services only in accordance with applicable laws and these Terms.

3. Scope of Liability

While we strive to deliver optimal performance and results, OGENIUS DIGITAL MEDIA LABS PRIVATE LIMITED does not guarantee specific outcomes from any of its services, including ad performance, marketing ROI, or technical implementation results.

Concessive Clause:

Even though we utilize industry-standard tools and experienced personnel, results may vary due to factors beyond our control, such as third-party algorithm changes, market volatility, platform restrictions, or client-side errors.

We shall not be held liable for:

  • Loss of revenue, profits, or data.
  • Downtime or inaccessibility caused by third-party services.
  • Content decisions made by clients, even if reviewed by us.
  • Delays due to incomplete input, content, or feedback from clients.

4. Intellectual Property

All content on this Site, including but not limited to logos, brand names, proprietary graphics, service descriptions, and custom strategies, is the intellectual property of OGENIUS DIGITAL MEDIA LABS PRIVATE LIMITED, unless otherwise stated.

Clients retain ownership of their own intellectual property. However, by engaging us, you grant us a non-exclusive, royalty-free license to use necessary materials solely for the purpose of delivering our services.


5. Client Responsibilities

Clients are expected to:

  • Provide clear briefs, timelines, and access to necessary accounts/tools.
  • Ensure that all material provided (content, images, trademarks, data) is legally owned or licensed.
  • Review and approve deliverables promptly to avoid project delays.

Concessive Clause:

Although we assist in compliance and content vetting, ultimate responsibility for the legality and appropriateness of marketing materials rests with the client.

6. Third-Party Platforms and Tools

Many of our services depend on platforms such as Google, Meta, LinkedIn, or various marketing APIs and CRMs. We do not control these platforms and therefore:

  • Cannot guarantee continuity, policy consistency, or uninterrupted access.
  • Are not liable for account suspensions, disapprovals, or algorithmic changes affecting campaign performance.

7. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or sensitive information shared during the course of the engagement. This obligation survives the termination of the business relationship.


8. Payment Terms

Unless otherwise agreed in writing:

  • All service fees are to be paid upfront or as per the milestone payment schedule.
  • Late payments may incur interest or delay in service delivery.
  • No refunds are provided for services already rendered, including paid promotions or ad spend managed through our channels.

9. Termination

Either party may terminate the engagement with written notice. Upon termination:

  • Outstanding dues become immediately payable.
  • Any ongoing campaigns or operations will be ceased unless otherwise agreed.
  • Work completed up to the termination point will be invoiced and must be compensated.

10. Disclaimer

The Site and all services provided by OGENIUS DIGITAL MEDIA LABS PRIVATE LIMITED are offered on an "as-is" and "as-available" basis. We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

Concessive Clause:

While we take reasonable care in all our operations, we do not warrant that the Site or our services will be error-free, uninterrupted, or deliver guaranteed business outcomes.

11. Indemnification

You agree to indemnify and hold harmless OGENIUS DIGITAL MEDIA LABS PRIVATE LIMITED, its directors, employees, and agents, from any claims, damages, or liabilities arising out of:

  • Your use of our services or Site.
  • Your violation of these Terms.
  • Infringement of third-party rights via materials or directions provided by you.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall fall under the jurisdiction of the courts of [Pune or Mumbai], unless otherwise agreed in writing.


13. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of the Site or services after changes constitutes acceptance of those revised Terms.


14. Contact Information

For any questions regarding these Terms, you may contact us at:

OGENIUS DIGITAL MEDIA LABS PRIVATE LIMITED

Pune, India

Email: [email protected]


By using this Site or engaging with our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.